Guide helpGC

Need help finding or opening a guide?

Use the help page when a guide is hard to find, a saved guide will not open, or a collection needs a clearer label.

Find a guideOpen a fileAsk a questionReport a broken link

Guide Crossing

Good help copy keeps readers moving.

Send the smallest useful note.

A title, link, or screenshot is usually enough to help with a guide question.

Library mapBrowse
Name the guideShare the title or topic you were viewing.Start
Add the linkPaste the page address if you have it.Locate
Say what happenedTell us what felt unclear or did not open.Fix

Common help questions.

Keep the request short. The guide title matters more than internal details.

Search help

I cannot find a guide

Send the topic you expected and the collection you checked.

Access help

A guide will not open

Send the guide title, page link, and what you saw.

Copy help

A page is unclear

Send the sentence or card that needs a clearer label.

Good help copy keeps readers moving.

Guide titlePage linkShort questionClear reply